Practical problem solving and decision making : An integrated approach

Problem solving and decision making are two of the most important functions in any organization, whatever its size or type. The traditional approaches to the function, however, are often random and ad-hoc, or else can be over-reliant on complicated analytical techniques. Practical Problem Solving and Decision Making takes a fresh look at the subject and adopts a practical yet thorough approach to both tackling the more immediate operational problems faced by organisations in order to achieve optimal results, as well as looking at major strategic problems in a systematic, integrated way, rather than in piecemeal fashion. The book adopts a no-nonsense attitude to these critical issues, and is based wholly on tried and tested approaches drawn from real business and organisational situations. The authors propose a unique approach through the ADAPT model for problem solving and decision making. This has been used successfully in a wide range of situations and organisations, including: Esselte;Coca Cola;Nestlé;Motorola. The book will be required reading for all managers wishing to improve their approach to problem solving and decision making.