Reinventing talent management: how GE uses analytics to guide a more digital, far-flung workforce

The article describes General Electric Co.'s use of analytics to augment the firm's human resource processes. One tool draws on data regarding the relatedness of positions and historical movements of company employees to enhance career and succession planning. Another recommends education or training by reading an employee's priorities and coworkers' feedback. The tool for high potentials is based on the Pareto frontier technique and is aimed at generating optimum talent decisions. The networks application connects individuals with similar experiences and skills and provides collaboration spaces. The talent retention tool identifies situations in which employees tend to quit so that interventions can be attempted. And a cultural change tool targets structural components that influence the firm's growth.