Towards Electronic Records Management Strategies

Records are a vital business resource and are key to the effective functioning and accountability of the organization. Efficient management of records is essential in order to support organization’s core business activities, to comply with legal and regulatory obligations, and to provide a high quality service to individuals. Electronic records management programme ensures that the organizational business activities are well documented, organized and managed, accessible, protected from unauthorized access and disposed off (either destroyed or archived). Credible and dependable information systems are desired to achieve this. Also, adequate skills sets are required by personnel working with and managing electronic records. The relevance of all these are articulated in this chapter.