Translate Strategy Toolkit: A Multimedia Toolkit to Help You Translate Your Strategy into a Balanced Scorecard (CD-ROM)

To help you build a Balanced Scorecard within your organization, Robert S. Kaplan and David P. Norton have developed a powerful multimedia tool on the second strategy-focused organization principle: translate. This multimedia toolkit helps you get started with constructing a Balanced Scorecard (BSC) and offers best practices and practical tips from BSC and strategy map co-creator Norton on how to translate strategy into operational terms through the use of BSCs and strategy maps. It includes a Norton overview highlighting how BSC Hall of Fame organizations such as AT&T Canada and the City of Charlotte, North Carolina, became strategy focused; four expert briefings, including one from Kaplan, which discuss the structure of strategy maps and BSCs--organizations represented include Anna Jaques Hospital, Hilton Hotels Corp., and Southern Gardens Citrus; seven Balanced Scorecard Report newsletter articles, which provide best practices, tips, and techniques for a successful cascading program; three Hall of Fame profiles that describe how organizations in diverse sectors and industries such as the Royal Canadian Mounted Police, Mobil Oil Corp., and Montefiore Medical Center have successfully translated their strategy into BSCs and strategy maps; and video testimonials from executives at Hilton Hotels, Datex-Ohmeda, and Montefiore Medical Center who share their BSC experiences; plus a BSC and strategy map example along with templates for defining objectives, creating measures, and initiatives.