Understanding the Behavior of Knowledge Management Pathways

Within small-size firms, it is too difficult to understand how the process of knowledge transfer happens. It is through a close observation of their mind-set and ethos that it is possible to construct a conceptual map of their transfer of knowledge processes. Within the present case; the relations among footwear manufacturers enabled the generation and sharing of knowledge. Thus, this chapter seeks to introduce the behavior of knowledge management and its source by studying the social behavior of micro-entrepreneurs from Peru and Brazil that create relationships, practice communities and other forms of knowledge sharing. Best knowledge-based practices emerged from the adaptation and imitation from others. Three ways were recognized: distance-to-market; distance-to-consumer, and inner circle. And, three ways of social memory creation within the core of the small-firms were observed: memory of product, market report and social memory.