The virtual costumer: A new paradigm for improving costumer relations in libraries and information services
The virtual costumer: A new paradigm for improving costumer relations in libraries and information services
Place:
Munchen
Publisher:
International Federation of Library Associations and Institutions (IFLA)
Phys descriptions:
385p, tables
Date published:
2005
Record type:
Editor:
Mara, Sveli|Ferreira, Soares Pinto|Sanard, Réjean
ISBN:
3598218451
Call No:
025.5 INT
Language:
Series:
IFLA publications; No.117
CITATION: International Federation of Library Associations and Institutions (IFLA). The virtual costumer: A new paradigm for improving costumer relations in libraries and information services edited by Mara, Sveli|Ferreira, Soares Pinto|Sanard, Réjean . Munchen : International Federation of Library Associations and Institutions (IFLA) , 2005. - Available at: https://library.au.int/virtual-costumer-new-paradigm-improving-costumer-relations-libraries-and-information-services-3