BOOK/MONOGRAPH


   Customer Service in an Emerging Market (UAE)
Date published: 2011
Publisher: IGI Global
Author: Mehairbi, Rawdha Khamis Al
Source : Customer-Centric Knowledge Management

   Micro-Level Stickiness as a Threat to Client Centric Knowledge Transfer among ICT Firms in Malaysian Technology Parks
Date published: 2011
Publisher: IGI Global
Author: Ismail, Yusof
Source : Customer-Centric Knowledge Management

   What to ask the person in the mirror
Date published: 2011
Publisher: Harvard Business School Press
Author: Kaplan, Robert Steven

   Implementing SAP Enhancement Packages
Date published: 2011
Publisher: SAP Press
Author: Kaplan, M.

   The Social Organization
Date published: 2011
Publisher: Harvard Business School Press
Author: Bradley, Anthony

   Mutual interests-mutual benefits
Date published: 2011
Publisher: Ministry of Foreign Affairs of the Kingdom of the Netherlands
Corporate Author : Ministry of Foreign Affairs of the Netherlands

   Authorizations in SAP software : design and configuration
Date published: 2011
Publisher: SAP Press
Author: Lehnert, Volker

   Shared values, constitutionalism and democracy in Africa
Date published: 2011
Publisher: Fortune-Africa Publishing
Corporate Author : International Institute for Democracy and Electoral Assistance (IDEA)

   The Role of Emotional Intelligence in Knowledge-Enabled Customer Delight
Date published: 2011
Publisher: IGI Global
Author: Hashemi, Suhaila Al
Source : Customer-Centric Knowledge Management

   An Evaluation of Customer-Centric Benefits Associated with Knowledge Management
Date published: 2011
Publisher: IGI Global
Author: Marešová , Petra
Source : Customer-Centric Knowledge Management

   Effective Tools for Customer Knowledge Management
Date published: 2011
Publisher: IGI Global
Author: Al-Busaidi, Kamla Ali
Source : Customer-Centric Knowledge Management

   The Relevance of Customers as a Source of Knowledge in IT Firms
Date published: 2011
Publisher: IGI Global
Author: Cantú, Laura Zapata
Source : Customer-Centric Knowledge Management

   Consumer Centric Knowledge Management in Zakat Institutions as Strategic Approach to Reduce Poverty
Date published: 2011
Publisher: IGI Global
Author: Hussain, Abu Baker Ramadan Mohamed
Source : Customer-Centric Knowledge Management

   The Importance of Collaboration in Knowledge Management in Public Services
Date published: 2011
Publisher: IGI Global
Author: Moreira, António Carrizo
Source : Customer-Centric Knowledge Management

   Unarmed Prophets Have Come to Grief
Date published: 2011
Publisher: IGI Global
Author: Adelstein, Jennifer
Source : Customer-Centric Knowledge Management