Communicating for Results : making a Presentation, Negotiating , Persuading others, Writing for business

Effective communication is a key driver for achieving desired results on a personal or business level. This hands-on CD-ROM program includes four critical topics designed to help you apply the knowledge and skills you need to improve your communication effectiveness. The four topics are: Making a Presentation, Negotiating, Persuading Others, and Writing for Business. Each module includes a comprehensive overview in Core Concepts, a set of "how to" action steps, tips, a self-test, and audio-enhanced practice exercises. Plus, each topic includes useful tools that you can edit and use again and again to help you perform tasks such as creating a presentation, writing or editing a reader-centered business communication, or preparing your position and BATNA for a negotiation. These tools function as productivity enhancers to make processes quicker and more effective. Information is presented in a quick-scan format that is easy to use and accessible on your desktop. This CD-ROM program will run with most computer operating systems and programs and requires only Flash (available on most current browsers) to run the interactive audio elements. Also included in each topic is an article from Harvard Business Review or a Harvard Business School Publishing newsletter for further learning.