As the story begins in chapter 1, the IVK Corporation, a midsize financial services firm, is attempting a turnaround following a period of slowing business performance1. The stock price has fallen substantially as investors have adjusted their expectations of the firm’s growth.
Human beings don’t work like computers; they can’t operate at high speeds continuously, running multiple programs at once.|People perform at their peak when they alternate between periods of intense focus and intermittent renewal.
