The emergence of Internet-based social media has made it possible for one person to communicate with hundreds or even thousands of other people about products and the companies that provide them. Thus, the impact of consumer-toconsumer|communications has been greatly magnified in the marketplace.
Strategy execution is the number one concern for executives around the globe. The number two concern is innovation and growth. Innovation in markets, in design, in interaction with customers, in business processes and--arguably most importantly--in management thinking. In this Toolkit Balanced Scorecard co-creator Robert S.
To help you understand the critical role HR plays in supporting an organization's strategy, Drs. Kaplan and Norton have developed a powerful multimedia tool for the HR team. This Toolkit helps you develop the buy-in and lay out the roadmap for a strategically aligned HR unit.
To help you understand the critical role IT plays in supporting an organization's strategy, Drs. Kaplan and Norton have developed a powerful multimedia tool for the IT team. This Toolkit helps you lay out the roadmap for a strategically aligned IT unit.
Strategy execution is the number one concern for executives around the globe. The number two concern is innovation and growth. Innovation in markets, in design, in interaction with customers, in business processes and--arguably most importantly--in management thinking. In this Toolkit Balanced Scorecard co-creator Robert S.
