An A-Z of training and development

The essential reference book for anyone involved in training and development, this bumper book provides: advice;definitions;contact information and a wealth of detail on all the key topics affecting training and staff development. Covering all the essential facts trainers need to know in a jargon-free, yet detailed style, this book will help you when you want to know more about the rapidly changing world of training. From 360 degree appraisal to competency or planning a learning resource centre, this book will provide all the answers. Much more than a dictionary, the detailed entries and cross-referencing systems allow a vast range of knowledge to be instantly accessible whether needing advice on trade union rights, job shadowing or psychometric tests.