Assessing management skills : A guide to competencies and evaluation techniques

Upgrading and improving management skills is recognised by many as an effective way of maximising organisational efficiency. However, with criteria and job descriptions varying greatly, evaluation of managerial responsibilities and performance is extremely difficult, leaving organisations bewildered by the complexities of assessment. Highly accessible, Assessing Management Skills combines theory with practical advice. Evaluating each assessment technique, the authors help the reader pinpoint the method most appropriate to their needs, while also providing tips for implementing their chosen skills assessment. Offering valuable insights into this subject, topics covered include: why we need to assess;when assessment should take place;what should be assessed;how assessment should be carried out;the use of the assessment centre method;assessment from the assessee's perspective;feedback and implementing action plans. Also including a wealth of real-life case studies and examples, this book is an essential resource for any manager involved in the assessment process. An indispensable guide, Assessing Management Skills is an ideal springboard for action.