Business Intelligence in Higher Education

The chapter presents an ontology-based knowledge management system developed for a Romanian university. The starting point for the development knowledge management system is the classic Information Management System (IMS), which is used for the education & training and research portfolio management. The knowledge management system has a general ontology, containing terms which are valid for a public institution, and specific ontology for the main two process categories, didactical and research. The ontologies were implemented using Protege. The chapter presents the usage scenario of the knowledge management system for the research area. The results are very encouraging and suggest several future developments.