Developing management skills: Techniques for improving learning and performance

This second edition of Developing Management Skills has been substantially revised to take account of the latest thinking in development and the manager's role in training. Offering a step-by-step guide on how to transform theories into action, topics covered include: the role of the manager;understanding learning and development processes;conducting a skills analysis;using techniques for creating learning opportunities;overcoming learning blocks;using feedback to adapt and grow;problems of discipline and performance;personal and staff motivation and developing and organization that supports learning. Packed with real-life examples and case studies, plus tips and checklists, this book highlights common pitfalls and offers effective solutions. An indispensable reference source, Developing Management Skills is essential reading for all managers interested in improving their own performance and that of their organization.