Measuring the impact of training : A practical guide to calculating measurable results

How does an organization know if one training program "works" and another doesn't ? or how well training "paid off" to the organization ? or why or why not ? This guidebook answers those questions and more. Learn how to measure the effectives of any training program, using objective, time-tested tolls and techniques. Not only does this guidebook explain how to measure what people learn and what they do with what they learn, it also shows you how to calculate the net impact on the organization. Ideal for seasoned and novice trainers alike.