When senior managers won't collaborate: lessons from professional services firms

When senior managers won't collaborate: lessons from professional services firms

Author: 
Gardner, Heidi K.
Publisher: 
Harvard Business School Press
Date published: 
2015
Record type: 
Journal Title: 
Harvard Business Review
Source: 
Harvard Business Review, Vol. 93, No. 3, March 2015, pp. 74-82
Abstract: 

Research shows that professional services companies that utilize collaboration can gain more yearly revenue from a given client. To foster collaboration, firms can de-emphasize items such as billable hours, and focus instead on generating greater per-client revenue.

Language: 

CITATION: Gardner, Heidi K.. When senior managers won't collaborate: lessons from professional services firms . : Harvard Business School Press , 2015. Harvard Business Review, Vol. 93, No. 3, March 2015, pp. 74-82 - Available at: http://library.au.int/when-senior-managers-wont-collaborate-lessons-professional-services-firms