Management - Leadership

China and the U.S. in the 21st century

Barbara Hackman Franklin, the 29th U.S. secretary of commerce and international business consultant, believes that shareholder activism has grown in recent years, and that its presence has changed the normal interrelationship between investors, boards, and management. She cites hedge fund activists as an influence on other investors.

Souq.com's chief executive officer describes the circumstances leading up to the company's development. They used Yahoo! and other mainstream web portals as models, and ensured that users did not have to be fluent in English.

Organizations should be aware of social bias, a potential hazard when firms look to consumers for opinions when conducting crowdsourced innovation practices.

Organizations need to understand and acknowledge that it is reasonable for minority or marginalized employees to be wary about bias in hiring and promoting scenarios. Firms should discover ways to provide those employees with greater support.

Making the Most of Cognitive Diversity When teams fall short of their potential, it's often because leaders don't know how to spot and manage the differences in how people approach their work--and as a result, some of the best ideas go unheard or unrealized. To help organizations claim this lost value, Deloitte's Suzanne M.

Research suggests a new way for companies to use customer satisfaction surveys: Instead of asking customers what went wrong, begin by asking what went right.

Does short-termism destroy value? The question is increasingly debated by leaders in business, government, and academia. But little hard evidence has been presented on either side of the issue, in part because the phenomenon involves many complex factors and is hard to measure.

As the chief executive officer of General Electric Co., the author identifies five key transformations that fostered success: portfolio, innovation, globalization, strategic focus, and organization. GE's portfolio was shifted from nonindustrial businesses to manufacturing and high-technology services and products.

The article presents an interview with University of St. Gallen researcher Dr. Alex Krumer who discusses various topics including the performance levels of tennis players in Grand Slam tennis tournaments and the claim that female tennis players respond better to competitive pressure than male tennis players.