Customer Service: Career Success Through Customer Satisfaction

Customer Service: Career Success Through Customer Satisfaction

Author: 
Timm, Paul R.
Place: 
Upper Saddle River
Publisher: 
Prentice Hall Publishing Co.
Phys descriptions: 
viii, 232p, ill, tables, charts
Date published: 
2005
Record type: 
Edition: 
3rd ed.
ISBN: 
0131779966
Call No: 
658.818 TIM
Language: 

CITATION: Timm, Paul R.. Customer Service: Career Success Through Customer Satisfaction . Upper Saddle River : Prentice Hall Publishing Co. , 2005. - Available at: http://library.au.int/customer-service-career-success-through-customer-satisfaction-3